Legal
Terms of Service
The terms that apply when you use our website and book with us.
Last updated: 1 January 2026
These Terms of Service govern your use of our website and the booking services we provide. By using our website or making a booking, you agree to these terms.
1. Bookings & Quotes
All quotes are subject to availability and may change until a booking is confirmed and paid for.
2. Payments
Full or partial payment may be required to secure a booking. Bookings are only confirmed once payment has been received and acknowledged by us.
3. Cancellations & Refunds
Cancellation and refund terms vary by airline, hotel, embassy, and supplier. Some fares and visa fees are non-refundable.
4. Visa Services
We assist with visa applications and documentation, but the final decision rests with the relevant embassy or consulate. Government fees are non-refundable regardless of the outcome.
5. Travel Documents
You are responsible for ensuring your passport, visas, and other travel documents are valid and meet the requirements of your destination.
6. Limitation of Liability
We act as an intermediary between you and travel suppliers. We are not liable for delays, cancellations, or losses caused by third-party suppliers or circumstances beyond our control.
7. Changes to These Terms
We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.
8. Contact Us
If you have any questions about these Terms of Service, please contact us.